Home Industries Zoos & Aquariums
ZOOS & AQUARIUMS

Admissions, memberships and visitor operations for zoos & aquariums.

Ticketflex helps visitor attractions manage timed entry, memberships, Gift Aid, on-site sales and reporting from one connected system - so your team can sell, scan and understand every visit without stitching tools together.

HOW IT WORKS

Admissions and memberships running together, not separately.

Visitor attractions rarely run on one simple ticket type. You may need timed admission, annual passes, Gift Aid, walk-up sales, retail discounts and membership reporting all working at the same time.

Ticketflex connects those journeys in one platform, giving visitors a simple booking experience and your team a clearer way to manage capacity, entry, revenue and member activity.

Timed entry with real capacity control.

Timed entry with real capacity control.

Sell admission in time slots, with configurable capacity for each window. Walk-up visitors can still buy on the day when capacity allows, while your gate team can see expected arrivals and live entry counts as visitors scan in.

Capacity per time slot
Control how many visitors can book each arrival window.
Walk-up availability
Sell on the day without overselling busy periods.
Live entry counts
See expected arrivals and actual admissions in real time.
Convert day visitors into members at checkout.

Convert day visitors into members at checkout.

When a day visitor is close to the point where membership pays for itself, Ticketflex can show the comparison at checkout. If a family's day tickets are nearly the same price as an annual pass, the upgrade becomes easy to understand without your team having to explain it manually.

Membership comparison prompt
Show day ticket vs annual membership value at the right moment.
Configurable trigger point
Choose when the membership prompt appears.
Online and at the desk
Offer membership upgrades through both sales channels.
Memberships that start instantly.

Memberships that start instantly.

Visitors can buy memberships online or at the front desk and receive their QR pass immediately. No paper forms, no waiting for cards in the post and no manual setup before they can start using their benefits.

Instant digital passes
Issue member QR codes as soon as someone joins.
Tiered memberships
Create different membership levels, prices and benefits.
Simple renewals
Make it easy for members to renew each year.
Gift Aid built into admissions.

Gift Aid built into admissions.

UK taxpayers can make a Gift Aid declaration during checkout. The declaration is stored against their booking, and Gift Aid reports can be exported directly from the dashboard without a separate process or spreadsheet.

Gift Aid at checkout
Capture declarations as part of the purchase flow.
Stored against the booking
Keep each declaration linked to the visitor's order.
Reports ready to export
Prepare Gift Aid totals without manual reconciliation.
Members scan in without a queue.

Members scan in without a queue.

Member QR codes can be stored digitally or printed. Members scan at the same gate as day visitors, with no separate entrance, paper list or manual lookup. The scanner confirms their membership tier and any included benefits instantly.

Instant QR validation
Confirm member passes in under a second.
Same gate as visitors
No separate entrance or paper list required.
Tier confirmed on scan
Show membership level and benefits immediately.
Member discounts across your site.

Member discounts across your site.

Members can scan their QR code at the gift shop, cafe or any on-site POS terminal. Their tier is confirmed automatically and the correct discounts are applied based on the rules you set.

Automatic discounts
Apply the right discount once the member is scanned.
Per-category rules
Set different discounts for tickets, retail, food, drink or add-ons.
Works across POS
Use member benefits at the front desk, shop, cafe or kiosk.
Membership reporting that matters.

Membership reporting that matters.

See active member count, renewal rate, lapse risk and revenue per member in one dashboard. Identify members who have not visited recently, understand which channels are driving sign-ups and act before renewals are missed.

Renewal rate tracking
See how many members renew each cycle.
Lapse identification
Spot members at risk before they disappear.
Conversion by channel
Understand which entry points drive membership uptake.

Everything your visitor team needs, in one platform.

Ticketflex brings timed entry, annual memberships, Gift Aid, on-site retail, scanning and reporting into one system - so you can manage your attraction without stitching separate tools together.

Timed entry
Admission slots with capacity per window.
Annual memberships
Tiered passes with QR codes and instant issue.
Gift Aid
Declarations at checkout, with reports ready to export.
On-site retail POS
Member discounts applied automatically at any terminal.
Membership scanning
Members scan at the same gates as day visitors.
Membership reporting
Renewal rates, lapse risk and conversion by channel.

See how Ticketflex would work for your attraction.

Every visitor attraction runs differently. Book a short demo and we'll show you how Ticketflex can support your admissions, memberships and on-site operations.