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MEMBERSHIPS & PASSES

Memberships and passes without the admin headache.

Sell annual passes, season tickets, supporter memberships and renewals from one connected platform.

Members can buy online, receive a digital QR pass instantly, scan in at the gate and access their benefits without your team managing paper cards, spreadsheets or manual renewals.

Membership pass checkout
HOW IT WORKS

Memberships that are simple to sell, scan and renew.

Memberships should help you build repeat visits and long-term revenue, not create more admin for your team.

Ticketflex brings membership sales, digital passes, renewals, gate scanning, discounts and reporting into one system, so you can manage your programme from purchase through to renewal.

Members buy and renew online.
Visitors can purchase a membership or pass during checkout and receive their QR code immediately. Renewal reminders can be sent automatically before expiry, with a simple renewal flow that avoids new forms and repeated details.
Members scan in at any gate.
Member QR codes are validated through the same scanning system as day tickets. Your team does not need a separate reader, paper list or manual lookup.
Full visibility of your membership base.
See active, expired and lapsed members in one dashboard. Track visits, renewal rates, revenue per member and membership activity over time.
Members buy and renew online.
Online Purchase & Renewal

Members buy and renew online.

Visitors can purchase a membership or pass during checkout and receive their QR code immediately. Renewal reminders can be sent automatically before expiry, with a simple renewal flow that avoids new forms and repeated details.

Online membership sales
Sell memberships through the same checkout as tickets.
Instant QR issue
Give members access as soon as they join.
Simple renewal flow
Make it easy for members to renew when their pass is due.
Members scan in at any gate.
Scanning

Members scan in at any gate.

When a member scans in, the app shows the member name, pass type and relevant access details, so staff can verify entry quickly and keep the queue moving.

Same scanner as tickets
Validate memberships and day tickets from one app.
Clear member details
Show the name, pass type and access status on scan.
No paper lists
Avoid manual checking at the gate or front desk.
Full visibility of your membership base.
Membership Visibility

Full visibility of your membership base.

Identify members who have not visited recently, understand which tiers are performing best and send targeted campaigns before supporters lapse.

Active and lapsed members
Keep track of who is current, expired or at risk.
Visit frequency
See how often members are actually using their pass.
Renewal performance
Understand which tiers and channels drive renewals.
Multiple pass tiers, one checkout.
Membership Tiers

Multiple pass tiers, one checkout.

Create as many membership or pass tiers as you need, such as individual, family, senior, supporter, society or season pass options. Each tier can have its own price, benefits, access rules and renewal period. Members choose the right option at checkout and receive the correct QR pass automatically.

Multiple membership tiers
Build the structure that fits your programme.
Per-tier benefits
Attach different perks, discounts and access rules.
Instant pass delivery
Send the right digital pass as soon as payment is complete.
Renewals without constant chasing.
Renewals

Renewals without constant chasing.

Set renewal reminders to go out before a membership expires, such as 30 days before, 7 days before and on the expiry date. Members can follow a clear renewal link, while your team can see who has renewed, who is due soon and who has lapsed.

Automated renewal reminders
Prompt members before their pass expires.
Easy renewal journey
Help members renew without starting from scratch.
Lapse tracking
See who has not renewed and follow up when needed.
Member discounts applied automatically.
Member Benefits

Member discounts applied automatically.

Attach benefits to each membership tier, such as discounts on tickets, food and drink, merchandise, parking or selected events. When a member scans their pass or uses their membership at checkout, the correct benefits can be applied automatically based on the rules you set.

Automatic benefit application
Apply eligible benefits without staff decision-making.
Retail and ticket discounts
Support discounts across tickets, products and on-site sales.
No manual codes required
Keep benefits linked to the member pass or tier.
Manage your membership base from one place.
Membership Management

Manage your membership base from one place.

Search and filter members, update contact details, issue replacement passes, process manual renewals and apply complimentary extensions when needed. Import or export member data, review changes and keep a clear audit trail of activity across your membership programme.

Import and export tools
Move member data in or out when needed.
Replacement pass issue
Re-send or replace passes without recreating the member.
Full audit trail
Keep a record of updates, renewals and manual changes.
PLATFORM SUMMARY

Everything your membership team needs, connected.

Ticketflex brings membership sales, renewals, scanning, discounts, customer records and reporting into one platform, so your team can manage members without stitching systems together.

Membership sales
Sell annual passes, supporter memberships and season tickets online.
Digital QR passes
Issue member passes instantly after purchase.
Renewals
Send reminders and track renewal status.
Member scanning
Validate passes at the same gates as day tickets.
Member benefits
Apply discounts and access rules automatically.
Membership reporting
Track active members, lapses, visits and revenue.

See how Ticketflex would work for your membership programme.

Every membership programme is different. Book a short demo and we'll show you how Ticketflex can support your memberships, passes, renewals, scanning, benefits and reporting.